Privacy Policy

Effective Date: [Insert Date]

Welcome to Ash & Lee Soaps ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit ashandleesoaps.com (the "Website").

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

When you interact with our website, such as placing an order, subscribing to our newsletter, or contacting us, you may provide:

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by third-party payment processors)
Any other information you voluntarily submit

B. Information We Automatically Collect

When you visit our Website, we may collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Referral sources (such as a social media link or search engine)
Cookies and tracking technologies (see Section 6 below)

2. How We Use Your Information

We use your information to:
✔ Process and fulfill orders
✔ Provide customer support
✔ Send order updates and promotional emails (if you opt in)
✔ Improve our website and user experience
✔ Prevent fraudulent transactions and protect our business

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

Service Providers – such as payment processors, shipping carriers, and marketing platforms that help us operate our business.
Legal Authorities – if required by law, fraud prevention, or to protect our rights.
Business Transfers – in the event of a merger, sale, or acquisition of Ash & Lee Soaps.

4. Your Rights & Choices

You have control over your personal information, including:

Opting Out of Marketing Emails – You can unsubscribe at any time via the link in our emails.
Access & Correction – You may request access to or corrections to your personal data.
Deleting Your Data – You can request that we delete your personal information, subject to legal obligations.

To make any of these requests, email us at ashley@ashandleesoaps.com.

5. Data Security

We implement security measures to protect your personal data. However, no online transaction is 100% secure. We encourage you to use strong passwords and protect your login information.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

Analyze website traffic
Save your preferences
Provide relevant ads

You can disable cookies in your browser settings, but some site features may not function properly.

7. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media platforms). We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing your information.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with the "Effective Date" updated at the top. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: ashley@ashandleesoaps.com
🌍 Website: ashandleesoaps.com