Terms Of Service

Terms & Conditions

Effective Date: 10/25/2020

Welcome to Ash & Lee Soaps! These Terms & Conditions ("Terms") govern your use of ashandleesoaps.com (the "Website"). By accessing or purchasing from our Website, you agree to these Terms. If you do not agree, please do not use our services.

1. General Terms

  • This Website is owned and operated by Ash & Lee Soaps.
  • We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Effective Date."
  • You must be at least 18 years old or have permission from a legal guardian to use this Website.

2. Products & Orders

A. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that colors, scents, or textures will be exactly as seen on your screen.
  • Our soaps and skincare products are handmade, so slight variations may occur.

B. Order Acceptance & Cancellation

  • We reserve the right to refuse or cancel any order at our discretion, including for pricing errors or product availability.
  • If we cancel your order, you will receive a full refund.
  • Once an order has been processed, it cannot be canceled or changed.

C. Pricing & Payments

  • All prices are listed in [Currency, e.g., USD] and are subject to change without notice.
  • We accept secure payments via [List Payment Methods, e.g., Credit Card, PayPal].
  • Sales tax is applied where required by law.

3. Shipping & Returns

  • Shipping times are estimates and may vary based on location and carrier delays. See our [Shipping Policy] for full details.
  • We do not accept returns on personal care products for hygiene reasons. However, if you have an issue with your order, please contact us within 7 days of delivery.

4. Intellectual Property

  • All content on this Website, including text, images, logos, and product descriptions, is the property of Ash & Lee Soaps and is protected by copyright and trademark laws.
  • You may not use, reproduce, or distribute our content without written permission.

5. User Conduct

By using our Website, you agree not to:

  • Use the Website for fraudulent or unlawful purposes.
  • Post misleading, defamatory, or offensive content.
  • Attempt to access restricted areas of the Website or interfere with security measures.

6. Limitation of Liability

  • Our products are for external use only. We are not responsible for any adverse reactions due to allergies or misuse.
  • Ash & Lee Soaps is not liable for indirect, incidental, or consequential damages related to product use or Website access.
  • We do not guarantee that our Website will always be available, error-free, or secure.

7. Privacy Policy

Your personal data is collected and processed in accordance with our [Privacy Policy]. By using our Website, you consent to our data collection practices.

8. Governing Law

These Terms are governed by the laws of New York, without regard to conflict of law principles.

9. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: ashley@ashandleesoaps.com
🌍 Website: ashandleesoaps.com